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Booking terms and conditions

1. Scope

These terms apply to direct bookings made through the official Coryfes Luxury Apartments website, by telephone, by email or through another direct communication channel.

By completing a booking, the guest confirms that they have read and accepted these terms, the cancellation policy and the property’s house rules.

2. Booking confirmation

A booking is considered confirmed only when:

the guest’s required information has been provided correctly,
the total cost of the stay has been paid, and
a booking confirmation or voucher has been issued.

Guests are responsible for checking the dates, selected apartment, number of guests, personal information and total price before completing their booking.

3. Prices and payment

Full prepayment of the total booking amount is required to confirm a reservation.

Prices are displayed in euros and include, or separately identify, the taxes and charges applicable at the time of booking. Optional services not included in the original price will be charged only after the guest has been informed and has accepted the additional cost.

Payment must be made using one of the payment methods displayed during the booking process.

4. Cancellation policy

Guests may cancel their booking free of charge up to 5 full days before the scheduled arrival date.

In this case, the amount paid will be refunded to the original payment method. The time required for the refund to appear depends on the relevant bank or payment provider.

If the booking is cancelled less than 5 full days before the scheduled arrival date, the total booking amount will be charged and no refund will be issued.

The cancellation time is the date and time at which the property receives the written cancellation request by email or through the booking management system.

5. No-show and early departure

If the guest does not arrive on the scheduled arrival date, the total booking amount will be charged.

No refund will be provided for an early departure, late arrival or any confirmed nights or services that the guest does not use.

6. Booking changes

Requests to change the dates, apartment type or number of guests are subject to availability and are not confirmed until approved in writing by the property.

A price difference may apply. If the new rate is higher, the guest must pay the difference. Changes of date may not be used to avoid the applicable cancellation policy.

7. Cancellation by the property

In the exceptional event that the property is unable to honour a confirmed booking, the guest will be informed as soon as reasonably possible and any amount paid for services that cannot be provided will be refunded.

Where possible, the property may propose alternative dates or alternative accommodation. The guest is not required to accept the proposed alternative.

8. Arrival and departure

Check-in is available from 15:00 until 23:00. Guests must inform the property of their expected arrival time in advance.

Check-out is available from 08:00 until 11:00.

Early check-in and late check-out are available only by prior agreement and subject to availability. An additional charge may apply.

The lead guest may be asked to present identification upon arrival.

9. Guest numbers and information

Only guests included in the confirmed booking may stay in the apartment. The maximum occupancy of the selected apartment must not be exceeded.

The lead guest is responsible for the conduct of all guests included in the booking and for ensuring that they comply with these terms.

10. Children and cots

Children of all ages are welcome.

Children aged 3 years and above are counted and charged as adults. The number and ages of all children must be entered during the booking process so that the correct price and occupancy can be calculated.

A cot for a child aged up to 3 years may be provided free of charge upon request and subject to availability.

Extra beds are not available.

There is no minimum age requirement for check-in, subject to the information and conditions required to make and pay for a valid booking.

11. House rules

Smoking is not permitted inside the property.

Parties, events, gatherings, hen parties, stag parties and similar activities are not permitted.

Pets are not allowed.

Guests must respect the neighbourhood, other occupants and the property’s staff. Excessive noise, antisocial behaviour or use of the apartment for unlawful activities may result in the immediate termination of the stay without a refund.

12. Use of the apartment

The apartment may be used only for temporary holiday accommodation. Subletting, transferring the booking to third parties or using the apartment for business or commercial purposes is not permitted without prior written approval.

Guests must use the facilities, equipment and electrical appliances responsibly and follow any safety instructions provided at the property.

13. Damage and loss

The lead guest is responsible for damage, loss or excessive soiling caused by the guest or other members of the booking, excluding reasonable wear and tear.

The property reserves the right to request payment of the reasonable and documented cost of repair, replacement or additional cleaning.

Any damage or fault must be reported immediately so that further damage or potential risks can be limited.

14. Personal belongings

Guests are responsible for the security of their personal belongings. The property is not responsible for loss, theft or damage to personal belongings, except where liability is required by applicable law.

Items found after departure may be stored for a reasonable period. Any delivery or postage costs are payable by the guest.

15. Parking

Free private parking is available on site subject to reservation . Guests must use only the designated spaces and follow the property’s parking instructions.

The property is not responsible for loss of or damage to vehicles or items left inside them, except where otherwise required by applicable law.

16. Service availability and force majeure

The property will make every reasonable effort to provide the facilities and services described on its website.

The property is not responsible for temporary interruptions or events outside its reasonable control, including interruptions to electricity or water supplies, extreme weather, natural disasters, government measures, strikes or failures of public infrastructure.